FAQ

On the start screen, tap the "Register" tab and enter your first name, your email address, and a password. For security, you need to enter the password twice. If you like, enable "Stay signed in" so you don't have to sign in every time.

To make sure the account really belongs to you, you confirm your email address once. After registering, you'll receive an email with a confirmation link. Until you tap it, the app shows the notice "Please confirm your email address" and stays locked.

As soon as you confirm the link in the email, the app unlocks automatically – you don't need to do anything else. If you didn't receive an email, tap "Resend confirmation email" and also check your spam folder.

In the sign-in area, tap "Forgot password?". Enter your email address and tap "Request link". If an account exists for that address, you'll receive an email with a link. Use it to set a new password under "Set new password" and then sign in again.

Go to More → User → "Delete account & data". On the next page, tap "Open" under "Delete account". For your safety, deletion requires two steps: first confirm the notice and hold the delete button, then confirm permanently with "Delete permanently".

This permanently deletes your account and your stored work times. The action cannot be undone.

On the same page (More → User → "Delete account & data") there is an additional "Delete entries" option. This removes your recorded times while your account remains. To remove individual days, the easiest way is directly in the archive (see below).

On the start screen, tap "Start shift". In the dialog, today's date is preselected; you can adjust the start time using the arrows in hour and minute steps. Tap "Apply" to start your shift, and the status card shows "Shift started at …".

Tap "End shift". In the dialog you set the end time, add a break if needed, and choose the location: "Home" or "Business trip" (for a business trip you can also enter the place). Tap "Apply" to save your work day.

You enter breaks when ending a shift. In the end dialog, tap the break button and set the duration in hours and minutes via "Set break". If you enabled the automatic break in the settings, the app already suggests a break time when you end the shift, which you can keep or adjust. The break is deducted from your work time.

On the start screen you'll find the "Vacation" and "Sick leave" buttons.

• "Vacation" opens the "Absence" dialog, where you can choose between Vacation, Comp time off, and Unpaid leave.
• "Sick leave" records sick days.

In both cases you can pick a single day or a range (from–to). Only your active workdays are recorded – public holidays and weekend/off days are skipped automatically.

The app provides automatic system holidays by country and, where required, region for Austria (AT), Germany (DE), Switzerland (CH), Italy (IT), and France (FR). For other countries, choose “Custom”.

Under More → Settings → “Holidays” → “Show holidays”, you can view the annual list. System holidays can be disabled and enabled again later.

You can create, edit, disable, re-enable, and permanently delete personal holidays. Repetition can be once, yearly on a fixed date, or yearly on the first, second, third, fourth, or last selected weekday of a month. A holiday can act as a day off or be shown for information only.

Changes apply from the current month; past months remain historically unchanged. Personal holidays synchronize between your devices.

Christmas Eve (24 December) and New Year’s Eve (31 December) are configured separately. See the next question for details about valuing actual holiday work.

If a shift stays open, the status card shows the open day. Simply tap "End shift" and correct the end time to the actual value before saving. While a shift is open, that day is not yet counted toward your overtime/undertime – it's included once you end it.

Yes. Open the Archive and switch to the day view ("Days"). There you can adjust a day or delete it using the trash icon. Note: days in months older than the previous month are read-only – the app will let you know.

With a fixed work week, your workdays fall on selected weekdays. With a flexible work week, you select in Settings the weekdays on which work is generally possible.

If you do not use a recurring pattern, mark days off in the monthly calendar. As soon as exactly the contractually configured number of workdays remains in a week, the week is automatically complete. Manual duty-plan confirmation is not required.

You can define your own recurring sequence of workdays and days off. “4 work / 2 off” is only an example; the sequence is not fixed.

The rhythm counts only the possible workdays selected in Settings. Weekdays that are not possible are skipped completely and do not consume a position in the rhythm.

Example: With Monday to Friday selected as possible workdays and the rhythm “3 work, 2 off, 3 work, 1 off”, Saturday and Sunday are skipped. The sequence continues on the next possible workday.

Week A and week B alternate by ISO calendar week. You select the allowed workdays separately for each week. The pattern may start on any weekday.

If it starts during a week, week A applies only from the start date onward. The following calendar week is a complete week B, followed by week A again.

Example: Week A is Monday to Wednesday and week B is Wednesday to Friday. With a Tuesday start, the preceding Monday stays unchanged. Tuesday and Wednesday are workdays under week A, while Thursday and Friday are off. The following calendar week uses week B in full.

You can record actual work on a planned day off or a day that is normally not possible, such as Saturday. A normal time entry changes neither the duty plan nor the pattern.

That day has a daily target of 0 hours. Its work time counts fully toward the weekly actual total. Overtime arises only after the full contractual weekly target is exceeded.

Example with a 40-hour weekly target: 32 hours on planned days plus 8 hours on a day off equals 40 actual hours and 0 overtime. 40 hours on planned days plus 8 hours on Saturday equals 48 actual hours and +8 hours.

You can override an individual allowed workday with “Exceptionally off” or “Exceptionally working”. Choose “Follow the pattern” to remove the exception.

A normal time entry alone does not create a duty-plan exception and does not change the pattern.

You can end a pattern on any chosen date. It no longer applies on that date or afterward. Earlier days remain unchanged.

The configurable holiday work rule applies uniformly to flexible ISO weeks on the home screen, in the Archive, in reports, in month closings and the overtime account, and in PDF/CSV Export. It uses the duty plan and the configuration applicable to the respective ISO week.

Set the rule under More → Settings → "Work time" → "Holiday work". Which treatment applies depends among other things on country, employment contract, collective agreement and employer. The app does not give a country recommendation – if in doubt, clarify the applicable treatment with your employer and choose the matching setting.

Without actual work

• Calendar public holiday on a planned workday: the daily target is credited.
• Calendar public holiday on a planned day off: the day target stays 0. An extra daily-target credit is added only if that option is switched on.

Actual work

• Actual work can be valued at 100–300 %.
• 100 % means: the actual work time is counted once.
• 150 % means: 1.5× the actual work time.
• 200 % means: double the actual work time.
• Custom whole-number percentages in the allowed range are possible.
• Optionally, the daily target can also be credited when you actually work on a holiday.
• Work on a planned day off that is a public holiday is also valued according to the chosen rate; that free day's target stays 0.

Christmas Eve and New Year's Eve

The switches for Christmas Eve (24 December) and New Year's Eve (31 December) decide whether the chosen valuation is applied to actual work on those days. These switches alone do not create an extra base credit – what is valued is the work actually performed. The existing setting normal workday / half day off / full day off is separate from that.

Examples (daily target 7:42, actual work 10:00)

• 100 %, no extra credit: work time 10:00, day delta +2:18
• 200 %, no extra credit: work time 20:00, day delta +12:18
• 100 %, with extra daily-target credit: work time 17:42, day delta +10:00
• 200 %, with extra daily-target credit: work time 27:42, day delta +20:00

In these examples, "work time" means the valued total time including any activated credit.

Current scope

The same valuation applies in all listed views and exports. Missing historical data is not replaced by the current settings.

Your overtime and undertime come from comparing the weekly actual total with the contractual weekly target. The app calculates your daily target from the weekly target divided by the contractual number of workdays. You set both under More → Settings → "Work time".

Work on a planned day off or a day that is not possible counts fully toward the weekly actual total, while that day’s target remains 0 hours. Overtime arises only after the full weekly target has been exceeded.

On the home screen, Week shows working time and the weekly value in parentheses. Month and Year, or Total, show only the compact balance without an additional textual prefix.

Positive values are green and negative values red. If a historical calculation is unavailable, “—” appears. You can also review values by day and week in the Archive.

Common causes:

• a different valuation or extra credit for holiday work,
• missing historical data is not replaced by the current settings.

Vacation and sick leave on regularly planned workdays meet the full daily target, creating neither overtime nor undertime. A planned day off has no daily target. Comp time off reduces overtime. Unpaid leave is neutral. Details on holiday work: "How is work on public holidays calculated with a flexible work week?".

Also check whether your weekly target and workdays are set correctly under "Work time" and whether the break for a given day is entered correctly.

Only completed workdays count toward your overtime/undertime. While a shift is still open, today is not included. As soon as you end the shift via "End shift", your balance updates.

You can reach the export in three places: via More → Export, via the export icon in the Archive, and via the export icon in Reports. Choose the format and time range there and tap "Start export". You can then save or share the file using your device's share function.

You can choose between PDF and CSV. CSV is well suited for further processing in spreadsheet programs.

You can choose between Range (freely selectable from–to), Month, Week, and Year.

Then there are no recorded entries in the selected period. Choose a different period or check whether your entries fall within the desired range.

You can get reminders to start or end duty when you arrive at or leave a workplace you have set up. The feature is optional and turned off by default. Your working time is not started or ended automatically as a result.

With “Office”, the app reminds you to start duty when you arrive and to end duty when you leave.

With “Home / field work”, the app reminds you to start duty when you leave and to end duty when you return.

You can enter an address and resolve it once with “Search address”. Alternatively, you can use the crosshair at the desired workplace to take your current location.

The entered address is processed once through the operating system’s location or geocoding service. Work Time does not store a search history.

The radius determines how close you must come to the set workplace, or how far you must leave it, for the operating system to recognise an event. You can choose a value between 100 and 500 metres. The default is 200 metres.

A larger radius can be more reliable when location accuracy is limited, but may trigger the reminder earlier. A smaller radius is more precise, but may be less reliable depending on the surroundings and device.

With the required location and notification permissions, reminders can also appear when the app is not open. Depending on system settings, they may also be shown on the lock screen.

If the app has been fully closed manually, background access has been restricted or a permission has been revoked, reminders may not appear. Delivery cannot be guaranteed.

To set up a workplace with the crosshair, Work Time needs access to your location while you use the app. For reminders when the app is closed, the background location access offered by the operating system is also required. Showing the reminder also requires notification permission.

You decide whether to grant these permissions and can change them at any time in the system settings.

Work Time stores the selected workplace and radius locally on your device. This data is not synchronised with the Work Time server. No location history is stored.

No. Location reminders do not make an automatic entry. Duty start and end are still confirmed in the existing dialogs, where you can adjust the suggested time.

You can turn off the location reminders master switch at any time. The set-up workplace remains so you can enable the feature again later. If you delete the workplace, its local reminder configuration is removed as well.

Your work times and profile data are stored on your device and – for sign-in and synchronization – on the associated server. That way your data is available again after signing in on a new device.

No. The app shows no ads and uses no advertising tracking. It's solely about tracking your work time.

Time entries from a calendar year are stored until the end of the third following calendar year. They are then deleted automatically from the following 1 January.

When you delete your account, your data is removed. Details are available in the app under More → Privacy & legal.

Yes. Using the export (see above) you can back up your times at any time as PDF or CSV – for example as a personal copy of your data.

Via More → User → "Delete account & data". After two confirmations, your account and your stored work times are permanently deleted there.